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Field Service Technician


Mundelein, IL

Posted 3 weeks ago

Seeking a Field Service Technician for a direct hire opportunity located in Mundelein, IL. Our client is a manufacturer of machines, plants as well as process lines and solutions in the food, pharmaceutical, cosmetics and chemical industries.


Essential duties and responsibilities:                                                          

  • Install, commission, and provide machine start-up services for company food processing, pharmaceutical and health care equipment
  • Provide hands-on machine training to customer maintenance personnel, production operators, and sanitation personnel
  • Perform complete mechanical and electrical diagnostic testing, troubleshooting and repairs to existing customer equipment
  • Perform inspections and routine electrical and mechanical maintenance on existing customer machines.
  • Coordinate field installation and maintenance activities with millwrights, electricians, and on-site maintenance personnel
  • Track and maintain accurate records of all parts and materials used for repairs or replacements
  • Ensure that all service work meets the high-quality standards of the company
  • Maintain a safe and clean work area while working at customer sites. Adhere to all local safety and sanitation policies and procedures when on-site at customer location
  • Perform other miscellaneous field duties as needed
  • Maintain and repair in-house company lab equipment.
  • Assist customers with product testing and trials on company lab equipment.
  • Provide technical support to new and existing customers via telephone, e-mail, text, conferencing, etc.
  • Provide parts quotes, process incoming parts orders, pull parts from inventory, and work with the shipping department to ensure timely delivery of parts.
  • Provide spare parts recommendations to customers.
  • Source spare parts from local vendors.
  • Assist with shipping and receiving activities.
  • Assist with annual inventory counts
  • Maintain a clean, safe work environment.
  • Report any issues to Service Manager

(This list is not exclusive, other responsibilities to be added or modified as required.)


Contact the Recruiter:
Kimberly Parks
Talent Acquisition Advisor
Kimberly Parks
Talent Acquisition Advisor
(847) 692-0621
(847) 692-0621
Messina Group is an Equal Opportunity Employer
We provide and promote equal employment opportunities without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression.
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Field Service Technician